Moderation
Topic: Qualification
A facilitator is a methodical helper who accompanies and facilitates the work process of a group so that it achieves its goal and results. This is both a rewarding and challenging task. Whether you are leading a meeting, facilitating a workshop or standing on stage at a major event, facilitation requires a great deal of skill in guiding discussions, listening, mediating and structuring in order to achieve a satisfactory result. When done well, it appears effortless. But in reality, it takes a wealth of expertise to make facilitation truly effective.
… in many areas
- Leaders who facilitate and/or lead meetings themselves
- Specialists (e.g. from HR), project managers or support functions (e.g. SCRUM masters) who lead meetings or workshops from a coordinating role
- Employees who are deployed as internal facilitators
- Teachers or lecturers who want to incorporate interactive phases into their presentations
- Trainers, coaches and consultants who work professionally with groups and lead or accompany their work
A true skill …
On the one hand, it is important to structure the discussions in line with the objectives, to use the methodological tools carefully and to use suitable questions to achieve results. At the same time, the facilitator also keeps a constant eye on the social process. In order to facilitate a constructive discussion climate, the participants are actively involved in the discussions and participate in the process. After all, unexpected situations and tensions can arise at any time, which the facilitator must be able to deal with.
Of course, the success of a facilitation begins even before the discussions start. A clear clarification of objectives and context is essential and provides orientation for steering the group work.
